The Chrystie - Performance Velvet Cider Chair

$2,050.00 USD

Sale Sold out

100% Eco-Friendly Materials
100% Functional Innovation

Quantity

🗓️ Order Today and Get it by 16th Jan.

For Early Delivery Contact Us

Shipping Information

What We Offer

Standard Threshold Delivery

Standard drop-off to the first dry spot in your house, only available on purchases above $499. Please keep in mind that furniture will be left boxed/unopened and would have to be signed for. Customers are responsible to inspect the items before accepting delivery. Out-of-state deliveries are done through a third part delivery service. If the address is of an apartment building , the furniture will be dropped off on the main level/floor of the building.

Platinum White Glove Delivery

We offer Platinum White Glove delivery for a flat fee. Platinum white glove delivery includes unpackaging of the items, removal of trash and placement and installation of items in the room of your choice. Our professional delivery crew will inspect the furniture to make sure of any damages/defects before having you sign for it. White Glove in-home delivery and set up is available in Maryland, Virginia, Pennsylvania, and the greater Washington DC metropolitan area.

Furniture Pick Up

Furniture maybe picked up at our warehouse or showroom. Please be aware that some furniture will require assembly. Please inspect your furniture at the time of pickup. Assistance will be offered in loading your furniture in the vehicle, but it will be your responsibility to secure it. Z & R Furniture will not be responsible for any damages once the furniture leaves the warehouse.

Delivery Policies

All merchandise must be paid for prior to delivery.

Delivery department will confirm a date and time for delivery with a phone call at least 24 hours ahead. A 3-hour time window will be provided.

How to Prepare for Your Furniture Delivery

MEASURE! Please make sure that the furniture you purchased will fit through the doorways, especially large sofas. A 25% Re-stocking fees will be assessed to any items that are not able to fit. The remaining of the balance on the purchase will be available as a store credit only (excluding the delivery fee)!

Please make sure the walkways are clear of any debris/snow.

We do not haul away the existing furniture. Please have the room cleared of any existing furniture before delivery.

If you have any issues with your delivery, please email us support@lavishdecorators.com.

Damages

In case of any damages/defects, please notify customer service within 24 – 48 hours of delivery.

Follow these steps for damages:

- Take pictures immediately after the delivery.

- Add notes on the delivery slip as to what was damaged & how, if known.

The manufacture has the right to fix damaged product within a reasonable time frame prior to any cancellation of orders. If a customer wishes to cancel the order, a 25% restocking fee will apply as well as any shipping charges.

Any damaged or unfulfilled purchase request must be received from the customer within 7 days from the date of delivery.

Returns & Refunds

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@lavishdecorators.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@lavishdecorators.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@lavishdecorators.com.